Privacy Policy
At Freight Wave Logistics, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way.
Information We Collect
We may collect the following types of personal data:
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Contact Information – Name, email address, phone number, and mailing address.
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Business Information – Company name, business type, and freight service needs.
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Shipping & Transaction Details – Pickup and delivery addresses, shipment size, tracking preferences, rate requests, and invoice history.
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Technical Data – IP address, browser type, device ID, location data, cookies, and site usage data.
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Communications – Any messages, emails, or inquiries sent through our forms or contact tools.
How We Use Your Information
We use your information to:
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Provide, track, and manage freight and logistics services
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Offer rate comparisons and generate freight quotes
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Communicate with you regarding inquiries, bookings, or service updates
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Personalize your experience on our website
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Improve our website and internal operations
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Ensure compliance with legal and regulatory requirements
Cookies & Tracking Technologies
We use cookies and similar tracking tools to:
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Remember your preferences
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Monitor website traffic
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Analyze how users interact with our site
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Offer relevant advertising
You can disable cookies through your browser settings, but this may affect certain features.
Data Retention
We keep your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request deletion or access to your data at any time.
Your Rights
Depending on your jurisdiction, you may have the right to:
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Access, correct, or delete your personal data
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Object to processing or request restriction
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Withdraw consent at any time
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File a complaint with a data protection authority (if applicable)
To exercise your rights, contact us.
Security
We implement commercially reasonable security measures to protect your personal data, including secure servers, encryption, and regular system monitoring. However, no method of transmission over the internet is 100% secure.
Third-Party Links
Our website may link to third-party services (e.g., map tools, rate calculators, booking platforms). We are not responsible for their privacy practices. Please review their privacy policies separately.